I recently used Vexere.com to book bus tickets for a trip across Vietnam, and my overall experience was quite positive. The website is user-friendly and offers a wide range of options for different routes, bus operators, and seating classes. The booking process is straightforward, and the interface is intuitive, making it easy to navigate even for those who are not tech-savvy. One of the standout features is the detailed information provided about each bus operator, including reviews and ratings from previous passengers, which helped me make an informed decision.

Another aspect that impressed me was the customer service. I had a few questions about my booking and reached out to their support team. They responded promptly and were very helpful in addressing my concerns. The ability to cancel or modify bookings online is also a significant plus, providing flexibility in case of any last-minute changes. Additionally, Vexere.com offers various payment options, including credit/debit cards and e-wallets, which adds to the convenience.

However, there were a few minor drawbacks. While the website is generally easy to use, I did encounter some occasional lags and slow loading times, especially during peak hours. Additionally, the mobile app could use some improvements in terms of performance and user interface. Despite these minor issues, my overall experience with Vexere.com was satisfactory, and I would recommend it to anyone looking to book bus tickets in Vietnam.