Plus.net is a UK-based internet service provider that has been offering broadband services since 1997. Known for its customer-centric approach, Plus.net provides a range of broadband packages designed to cater to various needs, from casual browsing to heavy streaming and gaming. Their services are built on a robust network infrastructure, leveraging the advantages of BT's Openreach network to ensure reliable connectivity. Plus.net prides itself on providing a straightforward and transparent pricing model, with no hidden fees, which makes it an attractive option for customers looking for clarity in their internet service costs.

One of the standout features of Plus.net is its dedication to customer service. The company has consistently received positive feedback for its knowledgeable support staff and efficient resolution of issues. Customers can reach support via phone, email, or live chat, which adds to the convenience of getting help when needed. Additionally, Plus.net offers a 30-day money-back guarantee, allowing new customers to test the service without long-term commitment. This feature, combined with their user-friendly website and account management tools, makes it easy for customers to manage their broadband service effectively.

However, while Plus.net has many strengths, it is essential to consider some potential drawbacks. The speed and reliability of the service can vary depending on the customer's location, which is a common issue in the broadband industry. Furthermore, while Plus.net does offer competitive pricing, some users may find that their packages can be slightly more expensive than other budget providers. Overall, Plus.net stands out for its customer service and transparent pricing, making it a solid choice for those looking for a dependable internet provider in the UK.