Veliki.com.ua is an online store that specializes in bicycles, accessories, and spare parts for cycling enthusiasts in Ukraine. As an avid cyclist, I had the opportunity to explore their website extensively and make multiple purchases over the past few months. The website itself is well-organized and user-friendly, making it easy to browse through their extensive catalog of products. They offer a wide range of bicycles, from mountain bikes to road bikes, catering to various skill levels and preferences. The product descriptions are detailed, and the high-quality images provide a clear understanding of what to expect.

One of the standout features of Veliki.com.ua is their customer service. The support team is responsive and knowledgeable, always ready to assist with any inquiries or issues. On one occasion, I reached out regarding a specific bike model that was out of stock, and they promptly informed me when it became available again. Additionally, the website provides useful resources such as size guides and maintenance tips, which are particularly helpful for beginners. The checkout process is straightforward, and the payment options are secure and varied, including credit cards, bank transfers, and even cash on delivery.

However, there are a few areas where Veliki.com.ua could improve. For instance, the delivery times can be somewhat inconsistent. While most of my orders arrived within the estimated time frame, there were instances where the delivery was delayed without prior notice. Another minor issue is the occasional lack of stock for popular items. Despite these drawbacks, my overall experience with Veliki.com.ua has been positive, and I would recommend it to fellow cycling enthusiasts looking for a reliable online store in Ukraine.

Pros and Cons

PROS
  • Wide range of bicycles and accessories
  • User-friendly website with detailed product descriptions
  • Excellent customer service
  • Helpful resources such as size guides and maintenance tips
  • Secure and varied payment options
CONS
  • Inconsistent delivery times
  • Occasional lack of stock for popular items