Simply Log Cabins is a UK-based retailer that specializes in providing high-quality log cabins, summerhouses, and garden buildings. The website is well-organized and offers a wide variety of products to suit different needs and preferences. From compact garden offices to spacious multi-room cabins, Simply Log Cabins has something for everyone. The detailed product descriptions, along with clear images and specifications, make it easy for customers to find exactly what they are looking for. Additionally, the website offers helpful guides and tips on selecting the right cabin, which is particularly useful for first-time buyers.

One of the standout features of Simply Log Cabins is their commitment to customer service. The company provides excellent support through various channels, including phone, email, and live chat. Customers have reported positive experiences with the knowledgeable and friendly staff, who are always willing to assist with any queries or issues. The delivery service is also highly praised, with many customers noting the timely and efficient delivery of their purchases. Furthermore, Simply Log Cabins offers a range of payment options, making it convenient for customers to complete their transactions.

However, there are a few areas where Simply Log Cabins could improve. Some customers have mentioned that the assembly instructions provided with the products can be somewhat confusing and difficult to follow. While the company does offer installation services, they come at an additional cost, which may not be ideal for everyone. Additionally, a few customers have experienced delays in receiving their orders, although these instances appear to be relatively rare. Overall, Simply Log Cabins is a reputable and reliable retailer that offers a great selection of log cabins and garden buildings, backed by strong customer service and support.

Pros and Cons

PROS
  • Wide variety of high-quality products
  • Detailed product descriptions and clear images
  • Helpful guides and tips for selecting the right cabin
  • Excellent customer service through multiple channels
  • Timely and efficient delivery service
  • Range of payment options
CONS
  • Assembly instructions can be confusing
  • Installation services come at an additional cost
  • Occasional delays in order delivery