Affiliate Disclosure: ReviewStores.com contains affiliate links and has commercial relationships with some of the companies, products or services featured on this page. We may receive compensation if you click a link, make a purchase, register, submit an enquiry or complete another qualifying action. Learn how we make money

Visitshipt.com

Shipt is a US-focused same-day delivery marketplace that connects shoppers with local stores to deliver groceries, household goods and select home-and-kitchen items to your door. Launched in 2014 and acquired by Target in 2017, Shipt operates through an app and website that let customers place orders from participating retailers; local contract shoppers pick, pack and deliver items on a scheduled same-day or next-day basis. The service emphasizes speed and convenience over competing options that focus on in-store pickup.

Orders on Shipt come from a mix of national and regional grocery chains, drugstores and big-box retailers, so the selection you see mirrors what those stores stock rather than an independent Shipt inventory. The app shows item availability and lets you communicate directly with the shopper during picking, add substitution preferences, and track the delivery in real time. Shipt supports recurring and one-off orders, and many customers use it for weekly grocery runs, last-minute meal ingredients and bulky household essentials they’d rather not transport themselves.

The practical trade-offs are straightforward: Shipt is built for convenience and time savings, not discount prices. Membership or per-order fees apply, and service value depends on how often you use it and whether participating stores serve your ZIP code. Quality can vary because each order is fulfilled by a local shopper; most users report consistent, friendly service with occasional substitution or selection issues. If you prioritize same-day home delivery from familiar retailers and want a mobile-first ordering experience, Shipt is one of the better-known options in the US market.

01

Same-day convenience

Specializes in delivering groceries and household items to your door the same day, often within hours of ordering.

02

Shopper communication

In-app chat and real-time order updates let you direct replacements or clarify item choices while your order is being shopped.

03

Broad retailer network

Works with a mix of national and regional stores so you can order from familiar grocery and big-box chains in one app.

Product range and how orders work

Shipt doesn’t hold inventory; it lists what partner retailers stock. That means your product variety depends on which stores operate in your area. You place orders through the app or website, a local shopper fulfills the list at the chosen store, and you receive delivery windows and live updates. Common categories include fresh produce, pantry staples, cleaning supplies, pet food and small home/kitchen items.

Delivery, fees and customer experience

Delivery is scheduled for same-day or the next available slot and fulfilled by independent shoppers. Shipt offers membership options that lower per-order cost and may include free delivery on qualifying orders; non-members usually pay per-order delivery fees. The app supports tipping, substitutions and refunds; customer support intervenes for missing or damaged items, though response times can vary by market.

Who it's best for

Busy families who need groceries fast People who prefer contactless home delivery Shoppers who use Target and other local retailers

Pros and Cons

PROS
  • Fast same-day delivery from participating local and national retailers
  • In-app communication with shoppers and real-time tracking
  • Covers groceries plus household, pet and select home/kitchen items
  • Strong integration with Target as a strategic owner and retail partner
CONS
  • Best value often requires a membership rather than paying per order
  • Availability and retailer selection vary by ZIP code and market
  • Order accuracy depends on individual shoppers; substitutions happen

Frequently asked questions

Do I need a membership to use Shipt?

You can place orders without a long-term plan, but Shipt’s membership options are designed to reduce per-order costs and provide better value for frequent users. Membership availability and exact fee structures are shown in the app when you sign up.

How much are delivery fees and can I tip my shopper?

Delivery fees depend on whether you have a membership and the retailer’s minimum order requirements. The app shows the delivery fee before you confirm. Yes — tipping is supported in the app and cash tips are also accepted; tips go to the shopper who fulfilled your order.

What happens if an item is missing, damaged or wrong?

If an item arrives damaged, missing or incorrect, contact Shipt customer support through the app. They typically offer refunds, credits or guidance for replacements depending on the circumstance and the retailer’s policies. For perishable issues, report them promptly so support can process the claim.

Visitshipt.com

Watch our video :