Plantsbymail.com is a delightful online store for gardening enthusiasts and plant lovers. Their extensive selection of plants, ranging from vibrant flowering shrubs to hardy perennials, offers something for every kind of gardener. The website is user-friendly, with clear categories and detailed descriptions for each plant, making it easy for customers to find exactly what they're looking for. The site also features a wealth of gardening tips and advice, which is incredibly helpful for both novice and experienced gardeners. The vibrant photos and thorough descriptions provide a realistic expectation of what customers will receive, helping to build trust and anticipation.

One of the standout features of Plantsbymail.com is their commitment to quality and customer satisfaction. The plants are carefully packaged to ensure they arrive in excellent condition, which is a significant concern when ordering live plants online. Their customer service team is responsive and helpful, addressing any concerns or issues promptly. This dedication to service is evident in the numerous positive reviews from satisfied customers. Additionally, the website often runs promotions and discounts, making it a cost-effective option for those looking to enhance their gardens without breaking the bank.

However, there are a few areas where Plantsbymail.com could improve. Some customers have reported longer than expected shipping times, which can be frustrating when eagerly awaiting new plants. Additionally, while the website is generally easy to navigate, a more advanced search feature could further enhance the user experience, allowing customers to filter by specific plant characteristics such as sunlight requirements and hardiness zones. Despite these minor drawbacks, Plantsbymail.com remains a reliable and enjoyable resource for anyone looking to add some greenery to their home or garden.

Pros and Cons

PROS
  • Extensive selection of plants
  • User-friendly website
  • Detailed plant descriptions and photos
  • Helpful gardening tips and advice
  • Carefully packaged plants
  • Responsive customer service
  • Frequent promotions and discounts
CONS
  • Longer than expected shipping times
  • Lack of advanced search features