I recently used Housekeep.com for a deep cleaning service in my apartment, and overall, I found the experience quite satisfactory. The website is user-friendly, making it easy to book a service with just a few clicks. I appreciated the detailed profiles of the cleaners, complete with ratings and reviews from other customers. This transparency gave me confidence in the quality of service I could expect. The booking process was straightforward, and I received a confirmation email almost immediately, which included all the necessary details regarding the service and the cleaner assigned to my job.

On the day of the cleaning, the cleaner arrived promptly and was very professional. She brought all the necessary cleaning supplies and equipment, which was a huge relief as I didn't have to worry about providing anything. The cleaning itself was thorough and meticulous. Every corner of my apartment was spotless by the time she finished. The cleaner was friendly and open to any specific instructions I had, which made the whole process smooth and hassle-free. I could easily see why Housekeep.com has such high ratings from other customers.

However, there were a couple of minor issues that I feel warrant mentioning. Firstly, the pricing is on the higher side compared to other cleaning services in my area. While I do believe that the quality of service justifies the cost to some extent, it might not be affordable for everyone. Secondly, there was a slight mix-up with the cleaning schedule, which caused a bit of confusion. Although it was quickly resolved by their customer service team, it did add a bit of unnecessary stress to the experience. Overall, I am happy with the service provided by Housekeep.com and would consider using them again in the future.