Grasshopper.com is a virtual phone system designed specifically for small businesses, startups, and entrepreneurs. It offers a range of features that allow businesses to manage their calls professionally without the need for a physical phone system. Grasshopper integrates seamlessly with existing mobile and landline phones, providing an efficient and cost-effective solution for business communication needs. The platform allows users to create a professional image with features such as custom greetings, extensions, and call forwarding. Additionally, Grasshopper offers voicemail transcription, which converts voicemail messages to text, making it easier for users to read and respond to messages promptly. The system also includes a mobile app, enabling users to manage their business calls on the go. Grasshopper's interface is user-friendly and intuitive, making it accessible for users with varying levels of technical expertise. The platform's reliability and call quality are commendable, ensuring that users can maintain clear and uninterrupted communication with their clients. Grasshopper also provides excellent customer support, with a knowledgeable and responsive team available to assist with any issues or inquiries. However, while Grasshopper offers a comprehensive solution for small businesses, it may not be as suitable for larger enterprises with more complex communication needs. Additionally, some users have noted that the pricing can be a bit high compared to other virtual phone systems, especially for businesses with limited budgets. Despite these minor drawbacks, Grasshopper remains a popular choice for small businesses looking to enhance their communication capabilities and present a professional image to their clients.

Pros and Cons

PROS
  • Seamless integration with existing mobile and landline phones
  • Custom greetings, extensions, and call forwarding features
  • Voicemail transcription for easy message management
  • User-friendly and intuitive interface
  • Reliable call quality and performance
  • Excellent customer support
CONS
  • May not be suitable for larger enterprises
  • Pricing can be high compared to other virtual phone systems