I recently had the opportunity to use 1800contacts.com for ordering my contact lenses, and overall, the experience was quite satisfactory. From the moment I landed on their website, I was greeted with a user-friendly interface that made navigating through their extensive selection of contact lenses a breeze. The search and filter options were intuitive, allowing me to quickly find the specific brand and prescription I needed. Additionally, the website provides ample information on each product, including customer reviews, which helped me make an informed decision.

One of the standout features of 1800contacts.com is their price match guarantee. They promise to match any lower price you find on another website, which gave me confidence that I was getting the best deal possible. The checkout process was straightforward, and I appreciated the various payment options available, including the ability to use my vision insurance benefits directly. Furthermore, the shipping was impressively fast, with my order arriving well before the estimated delivery date. The packaging was secure, ensuring that my contact lenses arrived in perfect condition.

However, there were a few minor drawbacks. While the customer service was generally responsive and helpful, I did encounter a slight delay when trying to get in touch with a representative via their live chat feature. Additionally, although the website is quite comprehensive, I found that the mobile app could use some improvements in terms of speed and ease of use. Despite these minor issues, my overall experience with 1800contacts.com was positive, and I would recommend them to anyone in need of contact lenses.