Tangerine Telecom has established itself as a reputable player in the Australian telecommunications market, offering a range of NBN plans that cater to various user needs. The company's website, tangerinetelecom.com.au, is user-friendly and informative, providing potential customers with clear and concise information about their services. Their emphasis on transparency is evident through detailed plan descriptions, straightforward pricing, and no lock-in contracts, which can be particularly appealing for those who value flexibility in their internet service provider.

One of the standout features of Tangerine Telecom is their customer service. Many users have reported positive experiences with their support team, highlighting their responsiveness and willingness to assist with any issues. This level of service is crucial in the telecom industry, where technical problems can significantly disrupt daily life. Additionally, Tangerine Telecom offers a 14-day risk-free trial, allowing new customers to test their service without any financial commitment. This trial period is a testament to the company's confidence in their product and their commitment to customer satisfaction.

However, like any service, Tangerine Telecom is not without its drawbacks. Some users have noted occasional fluctuations in internet speed during peak times, which can be frustrating for those who rely heavily on a stable connection for work or entertainment. Additionally, while their plans are competitively priced, they may not always be the cheapest option available, which could be a consideration for budget-conscious consumers. Overall, Tangerine Telecom offers a solid internet service with a few minor caveats that potential customers should weigh against their specific needs.